PRIVACY POLICY

Effective Date: 14 September 2025
Last Updated: 14 September 2025

1. INTRODUCTION

KUJUA TECH LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Company Information:
KUJUA TECH LLC
Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Email: privacy@kujuatech.com
EIN: 37-2192196

2. INFORMATION WE COLLECT

2.1 Personal Information
We collect information you provide directly:

• Account Information: Name, email address, phone number
• Billing Information: Credit card details, billing address
• Purchase History: Products bought, transaction dates, amounts
• Communication Data: Support tickets, emails, chat messages

2.2 Automatically Collected Information
When you visit our website, we automatically collect:

• Technical Data: IP address, browser type, device information
• Usage Data: Pages viewed, time spent, click patterns
• Cookies: Browser cookies for functionality and analytics
• Location Data: General location based on IP address

2.3 Third-Party Information
We may receive information from:

• Payment Processors: Transaction verification data
• Analytics Services: Website usage statistics
• Marketing Partners: Lead generation data (with consent)

3. HOW WE USE YOUR INFORMATION

3.1 Primary Uses

• Order Processing: Fulfill purchases and deliver digital products
• Account Management: Create and maintain user accounts
• Customer Support: Respond to inquiries and resolve issues
• Payment Processing: Process transactions and prevent fraud

3.2 Secondary Uses

• Marketing Communications: Send promotional emails (with consent)
• Website Improvement: Analyze usage to enhance user experience
• Legal Compliance: Meet regulatory requirements
• Business Analytics: Understand customer preferences and trends

3.3 Legal Basis (GDPR)
We process personal data based on:

• Contract Performance: To fulfill purchase orders
• Legitimate Interest: For fraud prevention and analytics
• Consent: For marketing communications
• Legal Obligation: For tax and regulatory compliance

4. INFORMATION SHARING

4.1 Service Providers
We share information with trusted third parties:

• Payment Processors: PayPal, Stripe, credit card companies
• Cloud Services: AWS, Google Cloud for data storage
• Analytics: Google Analytics for website performance
• Email Services: For order confirmations and support

4.2 Business Partners

• Software Vendors: Microsoft, antivirus companies for license verification
• Gift Card Providers: Sony, Microsoft for card processing

4.3 Legal Requirements
We may disclose information when required by:

• Court Orders: Subpoenas and legal proceedings
• Law Enforcement: Valid government requests
• Regulatory Compliance: Tax authorities, consumer protection agencies

4.4 Business Transfers
In case of merger, acquisition, or sale, personal information may be transferred to the new entity.

5. DATA SECURITY

5.1 Security Measures
We implement appropriate technical and organizational measures:

• Encryption: SSL/TLS for data transmission
• Secure Storage: Encrypted databases and secure servers
• Access Controls: Limited employee access on need-to-know basis
• Regular Updates: Security patches and system updates

5.2 Payment Security

• PCI Compliance: We do not store credit card information
• Tokenization: Payment data processed through secure tokens
• Fraud Detection: Advanced algorithms to detect suspicious activity

5.3 Data Breach Response
In case of a data breach, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required
• Take immediate steps to contain the breach
• Implement additional security measures

6. YOUR PRIVACY RIGHTS

6.1 General Rights
You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format

6.2 GDPR Rights (EU Residents)
Additional rights under GDPR:

• Right to Object: Object to processing based on legitimate interest
• Right to Restrict: Limit how we process your information
• Right to Withdraw Consent: For consent-based processing
• Right to Lodge Complaint: With your local data protection authority

6.3 CCPA Rights (California Residents)
California residents have the right to:

• Know: What personal information we collect and how it’s used
• Delete: Request deletion of personal information
• Opt-Out: Of the sale of personal information (we don’t sell data)
• Non-Discrimination: Equal service regardless of privacy choices

7. COOKIES AND TRACKING

7.1 Cookie Types
We use different types of cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand website usage
• Marketing Cookies: For personalized advertising
• Preference Cookies: To remember your settings

7.2 Cookie Management
You can manage cookies through:

• Browser Settings: Disable or delete cookies
• Opt-Out Tools: Google Analytics opt-out
• Cookie Preferences: Our cookie consent banner

7.3 Third-Party Tracking
We use third-party services that may track users:

• Google Analytics: Website analytics
• Facebook Pixel: For advertising (if applicable)
• Payment Processors: For fraud detection

8. INTERNATIONAL DATA TRANSFERS

8.1 Cross-Border Transfers
As a US-based company, we may transfer data internationally:

• EU-US Transfers: Based on adequacy decisions or appropriate safeguards
• Standard Contractual Clauses: For transfers to countries without adequacy decisions
• Data Processing Agreements: With all international service providers

8.2 Safeguards
We ensure appropriate safeguards for international transfers:

• Encryption: All data encrypted in transit and at rest
• Contractual Protection: Data processing agreements with all vendors
• Regular Audits: Of international data handling practices

9. DATA RETENTION

9.1 Retention Periods
We retain personal information for:

• Account Data: As long as account is active plus 7 years
• Transaction Data: 7 years for tax and legal compliance
• Marketing Data: Until consent is withdrawn
• Support Data: 3 years after last contact

9.2 Deletion Process
When retention periods expire:

• Automatic Deletion: System-automated removal
• Manual Review: For complex cases requiring human oversight
• Secure Destruction: Following industry best practices

10. CHILDREN’S PRIVACY

10.1 Age Restrictions
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10.2 Parental Rights
If we become aware of collecting information from a child under 13:

• We will delete the information immediately
• Parents can contact us to review, delete, or refuse further collection

11. MARKETING COMMUNICATIONS

11.1 Consent
We send marketing emails only with explicit consent or where legally permitted.

11.2 Opt-Out
You can opt-out of marketing communications:

• Unsubscribe Links: In every marketing email
• Account Settings: Update preferences in your account
• Contact Us: Email our support team

11.3 Transactional Emails
We will continue sending transaction-related emails (order confirmations, receipts) even if you opt out of marketing.

12. POLICY UPDATES

12.1 Changes
We may update this Privacy Policy to reflect:

• Legal Requirements: New privacy laws or regulations
• Business Changes: New services or data practices
• Technology Updates: New tools or platforms

12.2 Notification
We will notify you of significant changes through:

• Email Notice: To your registered email address
• Website Banner: Prominent notice on our website
• Account Dashboard: Notification in your account

13. CONTACT INFORMATION

13.1 Privacy Officer
For privacy-related questions or concerns:

Email: privacy@kujuatech.com
Subject Line: “Privacy Inquiry – [Your Name]”
Response Time: Within 5 business days

13.2 Regulatory Contacts
EU Residents: You may contact your local data protection authority
California Residents: California Attorney General’s Office

14. DISPUTE RESOLUTION

14.1 Informal Resolution
We encourage you to contact us first to resolve any privacy concerns.

14.2 Formal Complaints
You have the right to lodge complaints with:

• Data Protection Authorities: For GDPR violations
• State Attorneys General: For CCPA violations
• Federal Trade Commission: For US privacy violations

15. EFFECTIVE DATE

This Privacy Policy is effective as of 14 September 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

By using our service, you acknowledge that you have read and understood this Privacy Policy.

Last updated: 14 September 2025